To file a complaint about your electric or water service provider you can:
Call the Consumer Complaints Department at the SLEWRC on:

Please be patient while waiting for response. Phone General Inquiries: +232 78 359 299, +232 88 359 299

Office Address

  • Sierra Leone Electricity & Water Regulatory Commission
    55 Berick Street, Freetown
    Telephone: +232 78 359 299
    E-mail: info@ewrc.gov.sl
    Website: www.ewrc.gov.sl

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